Annual Support and Upgrade [AS & U] Program
The Annual Support & Upgrade (AS & U) Program is a CAMO initiative towards building a beneficial relationship between the company and its customers. We owe our immense success to our customers and the AS & U program is an honest effort towards recognizing and rewarding their contribution.
Benefits
A membership that bestows you with discounts, free upgrades, quality technical support and consulting, the AS & U program is about privileges and more. Indeed, it is your opportunity to build a lasting partnership with us. As an honored AS & U subscriber, following are the benefits you get to enjoy:
| AS & U Program | ||
Membership Discounts *
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- Receive new software releases, upgrades, manuals and CDs as soon as they are launched, at no charge.
- Get complimentary maintenance service for the current version of our software products.
- Free Priority Technical Support provided by our experienced support team. Our technical experts are available to help you with any technical issues via phone, fax, or email. CAMO technical support for licenses of the software, also includes the following services:
- Advice in relation to the theory behind the software, limited to explaining and guiding the customer on the content of the user manuals and printed material concerning the software
- Help for users of our software products, concerning questions related to the functionality and use of the products
- Installation support via e-mail or phone for the site where the software provided by CAMO may be used in accordance with the license conditions that govern the use of the software
- Advice in relation to the theory behind the software, limited to explaining and guiding the customer on the content of the user manuals and printed material concerning the software
- In addition to the above, CAMO will provide the customer with software upgrades and enhancement during the term, however limited to such enhancement and upgrades of software that CAMO decides to commercially release on the market, during the term.
- You also automatically qualify for discounts on onsite / public training courses, The Introducer, solutions & services and additional licenses.
Click here for further information and to sign up for the beneficial Annual Support and Upgrade program.
* Conditions Apply |
