Frequently Asked Questions - FAQ - The five questions posted most recently:

I had to change computers and re-install The Unscrambler software and the software doesn't work as it doesn't recognize the machine code. Will I need to get another activation key?

Wed, 30 Jan 2008 09:21:00 GMT

Yes, every activation key is validated along with a machine code. Each time you change the computer and/or reinstall the The Unscrambler, please submit your new machine code to generate your activation key. To submit your machine code visit http://support.camo.com

Can I run predictions from a MLR model in The Unscrambler?

Wed, 30 Jan 2008 09:09:00 GMT

Yes, you can run prediction from a MLR model in The Unscrambler� 9.7 version

What are the different external files formats compatible for import and export to / from The Unscrambler?

Wed, 30 Jan 2008 09:00:00 GMT

Formats compatible for Import / Export

File Format Import Import 3-D Export

ASCII Yes Yes Data

ASCII-MOD - - Model

LOTUS Yes - -

EXCEL Yes Yes -

JCAMP-DX Yes Yes Data

Vision - - Model

Tracker Yes - Model

NSAS Yes - Model

APC Yes - -

GRAMS Yes - -

Matlab Yes Yes Data

MVACDF Yes - Data

BFF3
Yes -
-

ASD
Yes
-
-

Brimrose
Yes
-
-

Bruker
Yes
-
-

Nicolet
Yes
-
-

More details about Instrument compatibility are given in the Technical References chapter, which is available as a .PDF file from CAMO's web site www.camo.com/TheUnscrambler/Appendices .

How do I activate The Unscrambler?

Mon, 28 Jan 2008 13:36:00 GMT

Follow the 3 steps to activate The Unscrambler


Step 1	Step 2	Step 3

�

Alternatively click here for instructions to installation & activation OR

visit support.camo.com to submit your request for an activation key along with your Machine ID and user details.

Can I cancel my enrollment?

Thu, 24 Jan 2008 13:01:00 GMT

You may cancel your enrollment, subject to notification to CAMO atleast 3 weeks prior the course start date for a refund of 50% of the course fee. Cancellation requests after� this limit will NOT be eligible for refund. CAMO may choose to withdraw the refund policy with /without prior notification. However, participants may choose to nominate a participant, as per CAMO transfer policies.� Click here for more on this.

File Format	Import	Import 3-D	Export
ASCII	Yes	Yes	Data
ASCII-MOD	-	-	Model
LOTUS	Yes	-	-
EXCEL	Yes	Yes	-
JCAMP-DX	Yes	Yes	Data
Vision	-	-	Model
Tracker	Yes	-	Model
NSAS	Yes	-	Model
APC	Yes	-	-
GRAMS	Yes	-	-
Matlab	Yes	Yes	Data
MVACDF	Yes	-	Data
BFF3	Yes	-	-
ASD	Yes	-	-
Brimrose	Yes	-	-
Bruker	Yes	-	-
Nicolet	Yes	-	-